What I Learned As Chair....

I am three days away of not being academic chair of my department at work.

Here are some bullet-points of wisdom that I learned:

(Note: I have never figured out how to use bullet-points on this blog, so just imagine them there with each little paragraph or sentence)


(Side note: Why are they called "bullet- points" -- why is our language so inundated with the culture of violence?)


Your organization is only as good as its processes. The college district I work for either does not follow its processes and policies or just reacts ad hoc to problems with no real strategy or planning. This really amounts to headaches, finger pointing and a general malaise that does not create a positive working environment.

Most people that complain just need someone to listen. They need someone else to let them know they understand how they are feeling and that someone cares. Sometimes this involves acting like you understand or care.

When people complain they want to feel like there is a "game plan" going forward. Even if said "game plan" doesn't have a shot at them actually getting what they want. (It sure as hell makes it easier getting them out the door).

"So you're saying there's a chance?"

Telling people they aren't doing their job right is a hard thing to do.

Never underestimate the power of those "below you" on the totem pole. Treat everyone nice and you will see rewards all the time. I don't say this in a Machiavellian sense - although I would be lying if I wasn't unaware of the positive outcomes of following the "Golden Rule".  

Sometimes it's best to apologize, even when it's not your fault. You just got to do it sometimes. There's not enough time or effort to fight worth less battles for your ego.

That's about it in a nutshell...